Dear Guests,

Welcome to the Blue Ice apartment. This apartment is managed by Boutique Hotel & Restaurant Glacier. We hope you have a wonderful stay and please do not hesitate to contact us on +41 33 853 10 04 Boutique Hotel Glacier (between 07:30-23:00) if you have any questions or enquiries.

This is a self-catered holiday home, please leave it in the condition you found it.

The cleaning is included in your stay, but we do expect you to remove any trash, food or other items from your stay. Please respect residential law, no loud noise after 22:00, please make sure doors and windows are closed to limit noise contamination. Smoking is prohibited in the property, and only allowed on the balcony.

ACTIVITIES
The reception at the Glacier would be happy to help your organise any activities or day trips. For more information on what to do, please visit our website hotel-glacier.ch and select Grindelwald from the drop down menu.

BAD WEATHER
No bad weather, only bad clothing! Find a list of “what to do” on the Glacier website: https://www.hotel-glacier.ch/grindelwald/

 

BUS

Traveling with the ski or city bus is included in your Grindelwald Visitor card. 

To plan your travel, you can use the SBB-website or download their app. Your nearest bus stop is NIRGGEN.

 

CHECK-IN
We welcome guests of the Blue Ice apartment from 16:00, should the apartment be ready early, we would be very happy to welcome you earlier, free of charge!

Please respect residential law, no loud noise after 22:00, please make sure doors and windows are closed to limit noise contamination. Smoking is prohibited in the property, and only on the balcony allowed.

CHECK-OUT
All good things must come to an end. We kindly ask you to check out latest at 11:00. Check out is at the reception at Hotel Glacier, please make sure all keys are returned. Here you will also pay the city tax and any extras. Your deposit will be refunded to your credit card after the final clean. Unannounced late check-out will automatically be charged with a fee.

The cleaning is included in your stay, but we do expect you to remove any trash, food or other items from your stay. The kitchen need to be tidied, plates & cutlery in the dishwasher and program started. Garbage bags disposed of in the appropriate container and recycling taken out (recycle containers at the fire station). We will retain an extra cleaning fee of CHF 100.- if this is not done.

COSMETIC PRODUCTS
You will find a small selection of Rituals products in your bathrooms. They are pretty, smell good and are Ecocert certified, which means they are also environmentally friendly.

CREDIT CARDS
We accept VISA, MASTERCARD and AMERICAN EXPRESS.

DAMAGE & THEFT
Even if Lady Gaga or Usain Bolt had trashed their room here, they’d have been charged for the damage. The same applies to every disrespectful customer.

DISHWASHER
We supply detergent for the start of your stay, should you need more, tablets can be bought at the Coop on the main street.

EMERGENCY
Even during the holidays something can happen unexpectedly. The number of the Xundheitszentrum Grindelwald located on Spillstatstrasse 14 in Grindelwald is: +41 33 854 54 40.
Emergency call 144
Police 117
Fire brigade 118

HEATING
Heating is controlled from the thermostat next to the TV (floor hight).

HOUSEEKEEPING
Should you wish housekeeping’s services, you can relax and we clean while you are our exploring Grindelwald and surroundings. Mid-stay clean available on request for a charge of CHF 145.- Please contact the Glacier reception.

LIGHTS LIVING ROOM

To switch on use button A on the left side of the white remote.

To switch off use button A on the right side of white remote.

KEYS
They are completely useless outside the Blue Ice Apartment, please do not forget to return them to us when you travel on. Thank you!

KITCHEN
Everything is left for you to use and make your stay feel like home. Please make sure to leave the kitchen as you wish to find it. Please take note that the Kitchen has an induction stovetop and could by close proximity course problems for people with pacemakers.

LAUNDRY
The laundry is in the basement next to the parking. It is used with the green key left for you together with the laundry powder/tabs. More detergent can be purchased at the Coop. Insert the key in the slot next to the dryer, and start washing. Please note, this is a shared facility please leave it as you found it.
Laundry service is provided by the Hotel Glacier. Please fill our the laundry price list and drop the bag of at the reception. For next day delivery, laundry must be dropped off before 11:00. We do not offer dry cleaning.

MASSAGE
Neck-ache, backache, headache or heartache—a massage fixes it all. Discover our range of rejuvenating in-house spa treatments for relaxation and healing. Massage treatments can be booked in advance at reception or via following link: Spa & Massage.

NIGHT’S REST
We ask you to respect other guests and neighbours and to avoid loud noise after 22:00.

PARKING
Parking 5 in the basement is reserved for your use.
Please only use the provided parking.

PUBLIC TRANSPORTATION
The bus stop “Nirggen” is located right at the end of your street. The bus 123 goes to the train station and all major stations of Grindelwald such as Terminal or Grund and First. The bus fare is free using your Grindelwald visitor card.

RESTAURANT
We would love to welcome you in our Restaurant at Boutique Hotel Glacier. Please call us on +41 33 853 10 04 to reserve a table. You will find our menu & opening times on our website hotel-glacier.ch under the dropdown menu “Restaurant”

SKI & BIKE ROOM
In winter for ski and ski boots and in summer for bikes, we are happy to offer you a storage room in the basement. Entry through the white door in the garage We ask you not to wear your ski boots in the lift and apartment to protect the floor. Thank you very much!

SMOKING
Smoking is only permitted on the balcony from the living room. Please do not throw cigarette buds from the balcony, use an ashtray, and close the windows while you are outside smoking.

TOWELS
One towel per guest is provided. Please feel free to wash the towels yourself or contact us for replacement. There is an additional charge for this service. 

TV  
Find instructions next to the TV

To pair your device to the Marshall box

Flick the POWER toggle
Press on “SOURCE” until the bluetooth light comes on .
Choose ACTION ll on your device.

We kindly ask you not to change the language on any of the appliances.

WATER
You can drink the water from the tap,  it is pure and delicious, try it!

WASTE / GARBAGE / RECYCLING
We ask you to dispose of waste inside and outside the Blue Ice apartment in the appropriate containers.
The local government only accepts garbage in the provided garbage bags. Please fill the bag and dispose them at the container in the little wooden house located in the drive way.
Recycling can be done next to the fire station or Grindelwald bus terminal. Please protect our environment by dispose your recycling correctly.
For any questions please do not hesitate to contact us.

WIFI
The Blue ice apartment has free Wifi:
Name: BlueIce Apartment
Password: Guest_BlueIce_911

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